Mcz Cap NATURAL User Manual download pdf (Page 72)

16-FAULTS/CAUSES/SOLUTIONS

ATTENTION!

All repairs must only be carried out by a specialised technician, with the product switched o and the plug

disconnected.

ANOMALY POSSIBLE CAUSES SOLUTIONS

The pellets are not fed into the

combustion chamber.

The pellet hopper is empty. Fill the hopper with pellets.

Sawdust has blocked the feed screw. Empty the hopper and remove the sawdust

from the feed screw by hand.

Faulty gear motor. Replace the gear motor.

Faulty circuit board. Replace the circuit board.

The re goes out or the boiler stops

automatically.

The pellet hopper is empty. Fill the hopper with pellets.

The pellets are not fed. See the previous anomaly.

The pellet temperature safety probe has

been triggered.

Let the product cool down, restore

the thermostat until the lockout is o

and switch the appliance back on. If

the problem persists contact Technical

Assistance.

Chrono active. Check if the chrono setting is active.

The door is not closed properly or the

gaskets are worn.

Close the door and replace the gaskets

with original ones.

Unsuitable pellets. Change the type of pellets with those

recommended by the manufacturer.

Low pellet supply. Check the ow of fuel following the

instructions in the manual.

The combustion chamber is dirty. Clean the combustion chamber, following

the instructions in the manual.

Clogged outlet. Clean the smoke duct.

Faulty smoke extraction motor. Check the motor and replace it, if

necessary.

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Mcz Cap NATURAL User Manual Page 72